MOVEPACKET / PUBLIC SECURITY OVERVIEW

Controls, evidence and scope.

Reviewed 18 September 2026. Source: movepacket.com/trust. Use your browser’s Print command to save as PDF.

Scope & assurance

MovePacket platform controls. Customer applications, connected provider accounts and coaching-business procedures have their own scope.

Controls described here are supported by implementation review and automated tests. No independent SOC 2 or ISO 27001 report is published here, and we make no HIPAA compliance claim. Provider certifications do not certify MovePacket or an individual coaching business.

Implemented controls

Separate customer workspaces

Your account resolves to your own workspace. Requests check membership and ownership before returning private records.

Evidence and limits: Automated tests cover cross-workspace access, revoked membership and suspended accounts.

Credentials kept out of the browser

MovePacket provider credentials stay in server-side secret storage. Builder connections are scoped to one application and can be revoked.

Evidence and limits: Builder tests cover expiry, revocation and refusal of access to another application. Connection files belong in private local configuration, outside chat and Git.

Protected account sessions

Customer sign-in uses WorkOS AuthKit. MovePacket verifies identity and uses encrypted, secure, HttpOnly session cookies.

Evidence and limits: Tests cover modified cookies, sign-in state validation, workspace assignment and logout revocation. This does not claim that every customer or provider account enforces MFA.

Private files with provenance

Uploaded activity originals are stored privately, with checksums and a record of processing. Access is scoped to the workspace and, where assigned, the athlete.

Evidence and limits: Tests compare original file bytes and reject requests outside the authorised workspace or athlete. Archiving an athlete does not itself delete their files.

Isolated project previews

Generated first-project pages run in a restricted preview. Publishing creates an explicit public snapshot of the content you choose to share.

Evidence and limits: Preview controls restrict network access and access to the surrounding workspace. Public pages are not a place to put private athlete information or credentials.

Recovery evidence with a scope

Protection separates backup-file observations from restore-test results, with the date and the systems each check covers.

Evidence and limits: A successful job or an existing file is not a recovery guarantee. A restore result applies to the tested backup and systems, not automatically to all MovePacket storage.

Backup and recovery

Backup freshness and the last successful restore test belong to the project they cover. The private Protection area records available observations, dates, failures and exclusions.

The current reference-project restore evidence does not verify recovery of MovePacket’s separate workspace records, athlete files or every hosted application. Full-platform recovery has not been verified.

Data handling

Your data stays in context.

Workspace records and activity files are private by default. Public pages contain the version you explicitly publish. Share example content until you have decided what can be made public.

AI receives what you submit.

The first-project generator sends your description and current project to the configured AI provider. Keep private athlete and health information out of this flow. Your preferred external builder has its own account and data-handling terms.

Retention needs a decision.

Archiving stops an athlete being treated as active; it is not a deletion action or permission to retain upstream data. File deletion, backup retention and connected-platform permissions need to be considered separately.

Cloudflare infrastructure

Provider inventory

ProviderPurposeInformation involved
CloudflareApplication delivery, database, private object storage and server secrets.Workspace records, uploaded files, application content and operational request data.
WorkOSCustomer identity, hosted sign-in and account recovery.Account identity and authentication information.
AnthropicGeneration and refinement of the first project.The description and current project submitted for a generation request. Use example content in this flow.
StripeHosted checkout and subscription management; currently connected in test mode.Test billing and subscription records, and details entered into Stripe checkout.
GitHubSource control and automated build or operations workflows.Application source and workflow information; not a general athlete-data destination.

This is an operational inventory, not a formal subprocessor register. Applicable contracts, locations and transfer arrangements must be reviewed separately.

For insurance and supplier reviews

This overview describes platform implementation. Your own business must supply its legal entity, data inventory, people and device controls, incident contacts, policies and relevant project evidence. It is not a completed insurance application, privacy notice, DPA or assurance of coverage.

Project reports are available to authorised users in Protection → Documents. Review their dates, scope and contents before sharing.